CURRENT RMS Field Service Integration

Turn Current RMS Workflows Into Real-Time Operations

Bring structure, visibility, and execution control to Current RMS–driven operations.

AUTOMATED PROJECT WORKFLOWS

Seamless Task and Project Synchronization

Automatically synchronize Current RMS opportunities with Arrivy tasks across various scheduling views. Sync on demand or set automated intervals so field teams always operate with the latest details. Multi-leg jobs like delivery and collection sync as separate, linked tasks for clear, end-to-end execution.

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OPTIMIZED ROUTE PLANNING

Efficient Grouping and Routing of Jobs

Organize pickups, deliveries, and other event types into groups using dedicated Arrivy templates, each mapped to the corresponding Current RMS event, such as Prep, Load, or Collection. Streamline daily operations by managing workloads efficiently and reducing operational complexity across every job type.

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AUTOMATED SCHEDULE UPDATES

Flexible Schedule Management and Real-Time Updates

Easily adjust assignments, reallocate crews, or update schedules within Current RMS and push changes directly to Arrivy. React swiftly to last-minute changes without disrupting workflow or losing critical operational data.

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AUTOMATED CUSTOMER COMMUNICATION

Enhanced Customer Communication and Visibility

Keep customers informed throughout the rental lifecycle with automated notifications and live job tracking. Increase transparency and reduce support inquiries by providing real-time updates on pickups, deliveries, and onsite progress.

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AUTOMATED CUSTOMER FEEDBACK

Immediate Post-Job Feedback Collection

Capture customer feedback promptly after job completion through automated review requests. Leverage insights to improve service quality and maintain high customer satisfaction while the experience is fresh.

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Arrivy and Current RMS Capabilities

Bring rental management and field operations under one connected workflow. Arrivy extends the power of Current RMS to give your teams real-time visibility, automated task creation, and seamless execution from start to finish.

Streamlined Task Conversion

Effortlessly transform Current RMS pickup and delivery opportunities into actionable tasks within Arrivy.

Operational Transparency Visibility

Track crew progress and job status in real time, enabling teams and customers to stay informed.

Optimized Scheduling & Dispatch

Leverage synchronized data to allocate resources efficiently, reducing downtime and maximizing productivity.

Customer Status Updates

Deliver automated alerts and live tracking updates that keep customers informed.

Real-Time Adjustments

Adapt quickly to changes by syncing updates between Current RMS and Arrivy.

Post-Job Insights

Automatically solicit customer feedback after job completion, providing actionable insights.

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The leading field service platform for teams to schedule jobs, dispatch, invoice, track performance, and get paid.

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Integrations That Keep Teams in Sync

Automate your workflow with 50+ native & custom built integrations

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“ efficiently. ”

Danielle Boenisch

Ambia Solar

Hear What Our Customers Have to Say!

The team at Arrivy has been FAR SUPERIOR to any other program we were looking at. The program works perfectly as a way to keep my operations, sales, field techs, and clients on the same page.

Mark Bouquet

Creative Carpet

Integrating with Arrivy was pretty easy. And we really appreciate the responsiveness of the Arrivy team.

John Foshee

My Porter

This is by far the best home services platform out there. Extremely customizable and can virtually do anything you can think of.

Luis Alvarez

Alco Windows

Arrivy is easy to use, allows for easy data collection, allows all of our information to pass through our entire work process, and it allows our customers to be involved in the process.

Benji Watters

Earth Right Energy

Our customers and team love Arrivy's functionality! We have reduced service calls, complaints and mistakes.

Cameron Robertson

Super Easy Storage

The team has been great to work with and completed the implementation quickly. Great team to work with.

Danielle Boenisch

Ambia Solar

Frequently Asked Questions

Arrivy is a field service and operations management platform designed to plan, dispatch, execute, and track work across field teams, warehouses, and customers. It supports scheduling, routing, digital forms, real-time visibility, customer communication, reporting, and integrations across operational systems.

Arrivy is built to support growth across teams, locations, and job volume. It supports multi-location operations, role-based access controls, high-throughput scheduling, and flexible integrations, allowing organizations to scale without redesigning workflows.

Yes. Arrivy offers 50+ native integrations with CRM, calendar, accounting, and payment systems, along with APIs and webhooks for custom integrations and automation platforms. This keeps operational data synchronized across your existing systems.

Arrivy connects directly with Current RMS to sync rental data with your field operations in real time. When a booking or order is created or updated in Current RMS, Arrivy automatically generates the associated tasks, assigns the right crews, and keeps all relevant job details updated.

Yes. Once the integration is active, your field crews can view all Current RMS-linked job details directly through the Arrivy mobile app, including customer information, rental specifics, and scheduling details.

Absolutely. The integration is designed for continuous, two-way data flow. Whenever a booking status, order detail, or customer record is updated in Current RMS, Arrivy captures that change and automatically updates the corresponding task, keeping field teams aligned without manual intervention.

Yes. Arrivy’s Digital Forms allow your field teams to capture signatures, photos, checklists, and service records directly at the job site.

With Arrivy and Current RMS connected, customers receive automated notifications at key stages — from dispatch to arrival to job completion — along with live technician tracking, reducing inbound support calls and improving overall satisfaction.

Arrivy creates separate, linked tasks for each leg of the job. A Current RMS opportunity with both a delivery date and collection date generates two tasks — one for delivery and one for collection — each with its own assigned crew, template, and customer notifications.

Arrivy uses industry-standard security practices, including data encryption in transit and at rest, role-based access controls, and regular backups to protect customer data.

Arrivy provides end-to-end onboarding support, including guided setup, configuration assistance, and role-based training sessions. Customers also have access to documentation and in-product assistance through the SAL AI help center.

Arrivy provides 24/7 live support via chat, email, and phone. Support teams assist with onboarding, troubleshooting, and ongoing operational questions to ensure customers stay productive.

Yes. Arrivy supports compliance-driven operations with structured data capture, audit-ready records, role-based permissions, and traceable workflows. Teams can collect required proof in the field and maintain complete records for reviews, reporting, or audits.

Arrivy uses role-based access controls to ensure users only access what they are authorized to. Permissions can be configured by role, team, or workflow, helping organizations protect data and scale securely.

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