Work Order Management Software

Arrivy uses optional GPS sharing through the mobile app to show real-time crew location and status. Updates such as en route, on site, or delayed help teams monitor progress without constant check-ins. All activity is logged in the job timeline, giving a clear and reliable record of crew movement throughout the day.

Yes. Arrivy allows you to group team members, equipment, and vehicles into structured crews for fast and accurate assignment. You can match crews to jobs based on availability and resource needs, and support jobs that require multiple crews. This ensures each job is staffed with the right people and tools.

Crews can send notes, photos, and updates directly from the mobile app, keeping the office informed at every step. They can also communicate with customers through the platform when needed. All messages and attachments are stored in the job timeline, creating a complete and organized communication record.

Arrivy continues to work even when the app is offline. Crews can still update job status, capture photos, and record notes, and all activity is stored locally on the device. Once the connection is restored, everything syncs automatically to the platform without any data loss.

Yes. Arrivy offers reporting tools that summarize work hours, job completion, delays, and overall crew activity. You can also view customer feedback to evaluate crew performance across jobs. These insights help teams improve scheduling, staffing, and daily operations.

Yes. Crews can open directions through Google Maps, Waze, or Apple Maps directly from the Arrivy mobile app. For high-volume routes, Route Planning Pro can optimize up to 2,000 stops per day to reduce travel time and fuel costs. This ensures crews always take the most efficient path to each job.

Arrivy uses industry-standard security practices, including data encryption in transit and at rest, role-based access controls, and regular backups to protect customer data.

Arrivy provides end-to-end onboarding support, including guided setup, configuration assistance, and role-based training sessions. Customers also have access to documentation and in-product assistance through the SAL AI help center.

Arrivy provides 24/7 live support via chat, email, and phone. Support teams assist with onboarding, troubleshooting, and ongoing operational questions to ensure customers stay productive.

Yes. Arrivy supports compliance-driven operations with structured data capture, audit-ready records, role-based permissions, and traceable workflows. Teams can collect required proof in the field and maintain complete records for reviews, reporting, or audits.

Arrivy uses role-based access controls to ensure users only access what they are authorized to. Permissions can be configured by role, team, or workflow, helping organizations protect data and scale securely.